Rigorous recruitment. Reliable results. Ready-to-use insights.

Jaimee was the BEST. You have a true gem. Fantastic communication throughout - KOC, setup, initial recruiting updates, recruiting changes, updates during fielding. Got us wonderful participants and client was very happy. You are lucky to have such a wonderful project manager like Jaimee.

Thank you so much for all your help - our research was very successful and we have you to thank for a seamless execution. It can be stressful having to go into a brand new territory and facility but you were so welcoming and so organized. We really appreciate it!

Team was very intentional about their communication and quickly adjusted client's requests on recruiting a mix of different demographics. The facility needs were taken care of quickly for a seamless experience.

Organization: timely and organized responses from Sarah and team. Screener support: fantastic support on screener development. Recruits: quality of recruits surpassed expectations.

The L&E team was extremely helpful throughout the qualitative research and collecting the diary after the fact. Everyone was a pleasure to work with.

Tara was very responsive to our recruitments needs and did a great job of following up with participants and keeping them on track.

Recruitment was GREAT, client and team really liked all the interviews. And Trenny and Jane from L&E have been VERY accommodating.

Gabrielle was so helpful throughout the whole study. She was very responsive and always helping the study run smoothly.

The Cincinnati L&E team was top-notch as always! Excellent service and adaptability to our funky project needs!

Danielle is easy to work with, very responsive, and collaborative. I feel like we are a really effective team!

Denise was amazing. Very organized, attentive, and flexible. Will be requesting her support in the future!

Such great hospitality from your team in Cincinnati. Please don't ever get rid of the fresh baked cookies!

Kelly, Fara and your NY team have continued to be absolutely outstanding!

L&E has never let me down. I would work with them again and refer them to my friends and colleagues.

A seamless recruit with a 100% show rate. Excellent!

As an L&E client for more than a decade, I appreciate what L&E brings to every engagement: excellent client service, rapid responses, a high degree of listening, options and solutions, always-competitive pricing, and high-quality recruiting. As a result, they are a clear and easy ‘go to’ for anything qualitative.

Jaimee and the team went above and beyond to satisfy the recruit, including going the extra mile to ensure we had the best mix possible. Always a pleasure!

Jaimee went over and above to help make the recruitment as solid as possible. The Raleigh facility went over and above to accommodate me and the clients.

Thank you Danielle and team for a great job! I appreciate the speedy responsiveness and dedication to my project.

Very smooth projecting, very quick recruiting, high quality recruits and transparent communication.

Helped my first big study go by in a breeze! Everyone was always super responsive and nice. 🙂

We had never been to L&E NYC so to be honest, we were slightly nervous. However, the entire team exceeded expectations from the recruit all the way to the in-person experience at the facility. Our team loved working with your NYC crew and we'll definitely be back! 🙂

Danielle was an absolute pleasure to work with. Not only did she finish the recruit in a short amount of time, the participants that she identified were stellar and provided excellent insight to our research. We'd love to work with Danielle again in the future.

The project was recruited really well even with some segmentation that made it a little challenging and a client request to change some respondents around in the groups which Denise and team handled professionally and in a timely manner.

Trenny and Lindsay did a fantastic job! Straight from my client, "The research went really well, we loved the facility and staff, the co-creation research room was awesome, and the recruits were spot on." Thanks!!!

The consumers were great. Very articulate, thoughtful, and prompt. We also had stellar participation rates. Denise was, as always, very on top of everything and just fantastic! 🙂 Very happy customer!

Fantastic experience from start to finish, we were impressed, our client was and Traci helped me with everything via white-glove approach. We will always turn to L&E! Thank you!!

Tracy and her team made a huge effort to find excellent participants. And Fara and her team have just been so lovely and caring during the fieldwork. Hope to be back soon!

Kristie was great to work with throughout the entire project. We had many challenges, delays, and pauses from our client throughout the project that Kristie was able to manage for us. Great job!

Denise did a great job proactively communicating and replacing respondents when needed. Most participants were early and highly articulate. Thanks for a smooth project!

The front desk staff was top notch - we felt really supported the entire time we were at the facility and all of our needs and requests were met promptly!

Denise was fantastic. Very communicative, focused on finding great solutions and great participants for my research. Can't wait to work with her again.

Jaimee continues to be one of the best pms we’ve ever had. Flexible and she always finds who we need. Sincerely appreciate her efforts every time.

As always, Jaimee is the best to work with! Always a treat when she's put on our project because we know all of the details are taken care of.

L&E manages to take on our toughest recruits and complete them. The PM gives updates daily which we love and is always available.

This was a very challenging recruit, but Kristie and her team were able to pull it together on time, with 100% attendance.

Jaimee was tenacious in her pursuit of tricky segments, and always wonderfully pleasant to work with.

Jaimee is always the best at being flexible and finding solutions to any recruitment roadblocks.

Danielle and team went above and beyond to ensure a successful study. Top notch service as usual!

Toni was an amazing PM. She was extremely responsive, very organized, detailed and super fun!

Incredible response time and partnership from Jaimee on the research from day 0 to conclusion!

Recruit was seamless. Team was professional. Participants were articulate and engaged.

Perfect recruit and seamless execution at facility!

Despite multiple changes, delays, and updates on our end, the L&E team was very adaptable. Ultimately, our team had to delay the planned testing, in no part due to the services provided by L&E.